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  • Office Manager

    Alzheimer's Association
    Job Description

    Who We Are: The Alzheimer’s Association is the leading voluntary health organization in Alzheimer’s care, support and research. Our mission is to eliminate Alzheimer’s disease through the advancement of research, provide and enhance care and support for all affected and reduce the risk of dementia through the promotion of brain health.

    Position:
    We warmly invite qualified applicants to consider this opportunity to make a life changing impact on the millions living with the disease, their caregivers, and those that may be diagnosed with the disease in the future. Read on to learn more about the role, then visit our website www.alz.org to find out more about who we are and why we've been recognized as a Best Place to Work the last ten years in a row.

    The Office Manager will supervise and coordinate the overall operations of the Denver office. Additionally, this position is responsible for data entry process flow and quality, including the management of office and data entry volunteers.

    ESSENTIAL FUNCTIONS
    Greet and welcome visitors and direct general mailbox voicemails to the appropriate staff.

    Answer questions for volunteers on-site and assist with education or community meeting materials.

    Serve as primary resource for staff on constituent relations management (CRM) database, providing technical assistance and troubleshooting.

    Ensure that data entry and maintenance occurs on a timely basis for monthly programs throughout the region, including event creation, attendance tracking and communication with program staff.

    Perform quality review and ensure accuracy of data.

    Recruit, train and supervise volunteers for data entry.

    Manage and reconcile monthly reimbursement requests for government grants.

    Serve as primary liaison between local staff and home office staff regarding questions about reports and updates to the CRM.

    Submit program evaluation forms to home office.

    Perform a wide variety of office management duties, including maintaining office equipment, managing office-related vendor relationships, updating staff lists/org charts, covering the reception desk, answering incoming calls, managing office supply inventory, distributing mail/deliveries and providing onsite IT support.

    Actively participate in a team-oriented environment, assisting where needed and engaging in the overall goals of the Chapter.

    MINIMUM REQUIREMENTS
    A high school diploma or equivalency. A Bachelor’s Degree is preferred

     

    A minimum of three years of experience coordinating office activities, including experience managing vendor relationships

     

    A minimum of two years of experience with data capture and reporting 

     

    Experience supervising volunteers preferred

     

    Ability to work independently, self-start and take initiative 

     

    Ability to coordinate multiple tasks simultaneously and work with frequent interruptions

     

    Ability to multitask, prioritize and meet deadlines

     

    Ability to work with attention to detail and accuracy

     

    Ability to collaborate and work well as part of a team

     

    Ability to demonstrate confidence, integrity, confidentiality, diplomacy and initiative

     

    Ability to work with diverse communities and demonstrate inclusion

     

    Proficiency in Microsoft Office, Google Suite and database management 

     

    Excellent verbal, written and interpersonal communication skills

     

    Ability to work some evenings and weekends

     

    Ability to travel within the Chapter territory 

     

    Access to reliable vehicle, valid driver’s license and proof of insurance

     

    Ability to lift up to 25 lbs